Recommended Guidelines for Setting the Visibility of Posts
When creating a post, users often hesitate about how widely to share the information. You may worry that some colleagues might miss it, or that others may see irrelevant content. Here are some best practices to help you make that decision:
1. Consider Confidentiality First
Start by assessing whether the post contains any sensitive or confidential information. If the content is only relevant to a specific department or group, it is recommended to share it within a private group explicitly.
2. Choose Visibility Based on Relevance
If the content is not sensitive, you can decide whether to share it with one or more related groups, or with all colleagues across the organization.
There is no right or wrong between these two approaches—it simply reflects your communication style. As you become more familiar with HAP, you’ll naturally get a better sense of what visibility range is appropriate.
Note: "All colleagues" refers to all users in your organization.
3. Use @Mentions When Direction Is Important
If your post is particularly relevant to a specific person or group, use the @mention feature.
- You can @ an individual colleague
- Or @ a group
When using mentions, please follow standard workplace etiquette. Use them only when necessary, and avoid overuse.
4. Use Private Messaging When Appropriate
If your content is intended for a specific person and does not need to be shared publicly, consider using Direct Messages or a traditional email instead.
Alternatively, there’s a special sharing option: “Myself”.
When you set the visibility of a post to "Myself" and then @mention one or more users in the post, it effectively acts as a private message to those individuals.