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Organization Basic Info and Settings


Organization Admin can go to [Org Admin] > [Organization] to set the organization's basic information, billings, and administrators. They can also post announcements, export tasks and posts.

Organization Information

  • Logo

    After uploading a logo, it will be displayed on the homepage, print views, public forms, and other interfaces—enhancing your organization's visual identity.

  • Country/Region

    Specify the country or region where your organization is located. This selection will be used to:

    • Set the default country for the Region/City field,
    • Set the default currency for the Currency field,
    • Set the default country code for the Telephone field.
  • Time Zone

    Select a time zone to serve as the default time zone for all applications within the organization.

  • Subdomain Configuration

    Enable access to a custom subdomain such as xxxx.mingdao.com, allowing users to directly access a homepage that includes your organization’s logo. You can also upload a custom cover image for the subdomain homepage.

    Subdomain settings are not available for HAP Server edition.

Close Organization

Organizations on the Free or Trial plan can be deactivated. To do so, the organization admin should navigate to [Org Admin] > [Organization] > [Org Info], and click the Close button at the bottom of the page.

Once closed:

  • No one will be able to access the organization or any of its applications.
  • After 90 days, all applications within the organization will be automatically moved to the Recycle Bin.
  • After 60 additional days in the Recycle Bin, they will be permanently deleted.

Restore an Organization

To restore a deactivated organization, the admin can go to [Manage My Account] > [My Org], locate the closed organization from the list, and restore it.

Billing

In the billing module, all recharge and consumption history is recorded. Here, users can recharge credits, set invoices, and apply for invoices.

Administrators

Different modules require different permissions. Organization Admins can allocate permissions to members as needed, and can also decide whether to allow organization members to apply for administrator roles.

View more details

Other Tools

  • Broadcast: Send announcements to a specified group of members through multiple channels, including email, SMS, and internal notifications.

  • Usage Statistics: View user rankings within the organization and analyze usage metrics, such as activity updates (posts), documents, images, and other resources.