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External Users and External Collaborators

1. External Users​

Each application within your organization can enable an external portal, allowing external users to register and interact with the application.
From the Organization Management page, administrators can view and manage all external users across applications, including:

  • Expanding or renewing external user quotas
  • Querying and deleting external users

Query External Users​

  • Filter users by specific application
  • Filter by registration or login time range
  • Search by name or phone number
  • Sort by registration time or recent login time

Delete External Users​

You can delete external users individually or in bulk.

If a user registers for multiple external portals across different applications, they will be counted as separate users. Deleting the user from one application does not affect their access to others.

2. External Collaborators​

What Are External Collaborators?​

External collaborators are users not part of your organization. They are invited by internal members to collaborate within specific modules such as tasks, projects, files, or groups.
Compared to internal members, these users are limited in scope and access.

How to Invite External Collaborators to Applications, Groups, etc.

  • While adding members, you can invite them from the Contacts list or from your Friends list.
  • You can also send them a direct link to the application, group, or task. Upon opening the link, they can request to join.

Managing External Collaborators​

In the [Org Admin] > [External User] section, switch to the Collaboration tab to manage all external collaborators.

  • Click the number to view detailed participation across modules
  • Remove them from all tasks, projects, files, and groups with one click

Note: External collaborators within an application will not appear in the Organization-level "Collaboration" list.
To view them, go to the User section of the specific application.