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Node - Delay

The Delay node pauses a workflow after the previous node has run and resumes it at a specified date and time or after a specified duration.

For example, a workflow can be configured to resume at 8:00 AM on October 1, 2026, or one day after it reaches the Delay node.

Use Cases​

  • Resume on a specific date: An order record contains an expected shipping date. The workflow pauses until that date and then notifies the fulfillment team to prepare the order.
  • Resume after a specified duration: When a lead's status changes to Not Contacted, trigger a workflow, wait one day, and then notify the assigned sales representative to follow up again.

Example 1: Resume on a Specific Date​

Create a Workflow​

Configure the workflow to trigger when the shipping date is entered.

Add a Delay Node​

Add a Delay node and select the option to resume the workflow on a specified date.

Configure the Delay Node​

Configure when the workflow should resume:

  • Date: Select the date that determines when the workflow resumes. You can specify a date manually or select a date value from a previous node. In this example, select the Shipping Date field.
  • Time: Set the time when the workflow should resume.
  • On the Date: Resume on the selected date.
  • Before: Resume a specified number of days before the selected date.
  • After: Resume a specified number of days after the selected date.

The default resume time is 8:00 AM. Click the time to change it.

If the selected field contains both a date and time, the workflow uses the time from that field, so a separate resume time does not need to be configured. You can still specify how long before or after that date and time the workflow should resume.

Example 2: Resume After a Specified Duration​

Create a Workflow​

Configure the workflow to trigger when a lead's status changes to Not Contacted.

Add and Configure a Delay Node​

Add a Delay node and select the option to resume the workflow after a specified duration.

The delay duration can be entered as fixed values or obtained from record fields.

A duration can include M days, N hours, X minutes, and Y seconds, with the following limits:

  • M ≤ 999
  • N ≤ 23
  • X ≤ 59
  • Y ≤ 59

Delays can be configured with second-level precision. For example, a 5-second delay means the node is configured to resume after 5 seconds. Actual execution may occur slightly later than the configured time.

In the example below, the workflow enters Delay node B immediately after it is triggered. It remains paused for one day, then resumes and continues to node C.

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